Photomator license status problem...

I have trouble purchasing Photomator license doesn'w work on the Mac. I guess I have an 'early supporter' license on my iphone. But, I want to have Mac license now.

If I try to get yearly or monthly option on the photomator program, there's no change. And I tried to restore earlier purchase but it says that general cause regardless of my license status 'early supporter' on iphone.

How should I do? Please let me know~

iMac 24″, macOS 26.1

게시일: 2026. 1. 10 오후 11:23

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질문이 다음과 같이 표시됨: 우수 답글

게시일: 2026. 1. 10 오후 11:29

Hi!


On Mac, make sure the App Store is signed in with the Apple Account that made the purchase, then in Photomator go to Photomator > Restore Purchase


If it still says restore fails regardless of 'Early supporter', contact support with your Apple purchase receipt and ask them to verify your license status.



댓글: 1
질문이 다음과 같이 표시됨: 우수 답글

rosedent70 님에게 답변 2026. 1. 10 오후 11:29

Hi!


On Mac, make sure the App Store is signed in with the Apple Account that made the purchase, then in Photomator go to Photomator > Restore Purchase


If it still says restore fails regardless of 'Early supporter', contact support with your Apple purchase receipt and ask them to verify your license status.



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Photomator license status problem...

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