스팀/유튜브 사용 오류 해결방법
맥북 프로를 2016년에 구매하여 사용하고 있습니다. 운영체제는 MacOS Sierra version 10.12.5 입니다. 7월 이후로 Steam 에서 게임프로그램을 실행하거나 유튜브에서 음악을 듣고 있으면 컴퓨터가 지지직 거리면서 화면에 녹색 줄이 생기다 꺼지거나 아예 멈춰 꺼지면서 문제가 있어 종료하고 재시동 한다고 하면서 스스로 재시작 합니다. 하루에도 몇 번씩 이러는 경우가 있으나, 주기적인 것은 아닙니다. 어떤 문제가 있는 것일까요?
문제 보고 입니다. 해결책이 있으면 알려주시면 감사드리겠습니다.
Anonymous UUID: D4FF82E5-8B6A-DD97-DBC7-30A6F379D66B
Tue Jul 25 11:29:13 2017
*** Panic Report ***
panic(cpu 0 caller 0xffffff800f1ff2dd): Kernel trap at 0xffffff800f19fd65, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000ba, CR3: 0x0000000159638079, CR4: 0x00000000003627e0
RAX: 0x0000000000000000, RBX: 0xffffff802517cd00, RCX: 0x0000000000000000, RDX: 0x02945f3402946f72
RSP: 0xffffff911bfabd60, RBP: 0xffffff911bfabd60, RSI: 0xa517cd00a51bdc80, RDI: 0xffffff80251bdc80
R8: 0xffffff80280da648, R9: 0xffffff911bfabed0, R10: 0x0000000000000000, R11: 0xffff8001ac57cae0
R12: 0xffffff802517cd00, R13: 0x0000000000000000, R14: 0xffffff80251bdc80, R15: 0x0000000000180080
RFL: 0x0000000000010246, RIP: 0xffffff800f19fd65, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000000000ba, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
Backtrace (CPU 0), Frame : Return Address
0xffffff911bfab9f0 : 0xffffff800f0ea53c
0xffffff911bfaba70 : 0xffffff800f1ff2dd
0xffffff911bfabc50 : 0xffffff800f09b593
0xffffff911bfabc70 : 0xffffff800f19fd65
0xffffff911bfabd60 : 0xffffff800f1686f2
0xffffff911bfabf30 : 0xffffff800f1ff70c
0xffffff911bfabfb0 : 0xffffff800f09b4a5
BSD process name corresponding to current thread: fontd
Mac OS version:
16F73
Kernel version:
Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
Kernel slide: 0x000000000ee00000
Kernel text base: 0xffffff800f000000
__HIB text base: 0xffffff800ef00000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 106978559668
last loaded kext at 4957458087: com.apple.driver.AppleMikeyHIDDriver 131 (addr 0xffffff7f9173b000, size 16384)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.17
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDAHardwareConfigDriver 279.48
com.apple.driver.AppleHDA 279.48
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelBDWGraphics 10.2.5
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.4f18
com.apple.driver.AppleCameraInterface 5.60.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.2.5
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.14.47
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleMCCSControl 1.3.1
com.apple.iokit.IOBluetoothUSBDFU 5.0.4f18
com.apple.iokit.SCSITaskUserClient 394.50.1
com.apple.driver.AppleUSBStorageCoexistentDriver 404.50.6
com.apple.driver.AppleUSBCardReader 404.50.6
com.apple.driver.CoreStorageFsck 540.30.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.50.19
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleTopCaseHIDEventDriver 114
com.apple.driver.AirPort.Brcm4360 1150.10.1a2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSurface 159.7
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
com.apple.iokit.IOBluetoothFamily 5.0.4f18
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.AppleGraphicsDeviceControl 3.14.47
com.apple.iokit.IOAcceleratorFamily2 311.13
com.apple.driver.AppleIntelLpssUARTv0 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleGraphicsControl 3.14.47
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.iokit.IOUSBMassStorageClass 4.0.4
com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
com.apple.iokit.IOUSBMassStorageDriver 131.60.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleHIDKeyboard 199
com.apple.driver.AppleMultitouchDriver 368.16
com.apple.driver.AppleInputDeviceSupport 76.7
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B24, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0128G, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Mac Pro, macOS Sierra (10.12.5)