iPhone/iTunes Software Update Server Could Not Be Connected

iPhone/iTunes Software Update Server Could Not Be Connected

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I cannot go into iTunes Store and almost everything in iTunes using Internet network.

here is diagnostics

Microsoft Windows 10 x64 Professional Edition (Build 16296)

LENOVO 80NV

iTunes 12.7.0.166

FairPlay 2.13.16

iPod Updater Library 12.0

Apple Mobile Device 11.0.0.30

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.0.0.2 (765.20)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iCloud for Windows 6.2.3.17

iTunes Serial Number ***************

Current user is not an administrator.

The current local date and time is 2017-09-24 07:40:30.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.16296.0

c:\windows\system32\msvcp140.dll: 14.10.25008.0

c:\windows\system32\vcruntime140.dll: 14.10.25017.0

c:\windows\system32\msvcp100.dll: 10.0.40219.332

c:\windows\system32\msvcr100.dll: 10.0.40219.332

c:\windows\system32\msvcr120.dll: 12.0.21005.1

c:\windows\system32\msvcp120.dll: 12.0.21005.1

c:\windows\system32\msvcp110_win.dll: 10.0.16296.0

**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: *********************

Bonjour service 3.0.0.2 (765.20) is currently running.

iPodService 12.7.0.166 (x64) is currently running.

iTunesHelper 12.7.0.166 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {4511EC66-34D9-484F-911D-B0CE1031E809}

Description: Realtek PCIe GBE Family Controller

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan 1 09:00:00 1970

Lease Expires: Thu Jan 1 09:00:00 1970

DNS Servers:

Adapter Name: {F63F330C-220C-44A3-AA03-BC803153FAFB}

Description: Bluetooth Device (Personal Area Network) #3

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan 1 09:00:00 1970

Lease Expires: Thu Jan 1 09:00:00 1970

DNS Servers:

Adapter Name: {066600C7-D9E0-4E6B-BC44-619C05164477}

Description: Qualcomm Atheros QCA9377 Wireless Network Adapter

IP Address: ********

Subnet Mask: **********

Default Gateway: 192.168.0.1

DHCP Enabled: Yes

DHCP Server: 192.168.0.1

Lease Obtained: Sun Sep 24 07:08:32 2017

Lease Expires: Thu Jan 1 09:00:00 1970

DNS Servers: 168.126.63.1

168.126.63.2

Adapter Name: {E92052A0-0D94-4AD2-9D97-2C932E0C963D}

Description: Microsoft Wi-Fi Direct Virtual Adapter #3

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan 1 09:00:00 1970

Lease Expires: Thu Jan 1 09:00:00 1970

DNS Servers:

Active Connection: LAN 연결

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

An unknown error occurred (0x80090326).

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2017-09-24 07:40:08.

/

network is fine and internet is connected but I can't go to iTunes Store. it's just white blank page whenever I try.

What's the problem with my PC and iTunes?

I reset my "hosts" file.

I did cmd - "netsh winsock reset"

and so on but I still cannot solve this problem.


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