아이클라우드 로그인 실패

아이클라우드 프로그램에서 로그인할 때는

인증하는동안 오류가 발생하였습니다. 다시 시도하십시오.

라고 오류가 나고


아이클라우드 닷컴에서 로그인할 시에는 연결오류 - 서버에 연결하는 동안 iCloud에 오류가 발생했습니다.

icloud의 응답이 중지되었습니다. 오류로 인해 이 응용 프로그램이 제대로 작동하지 않았습니다. iCloud에 대한 진단 및 사용 정보를 보내주시면 Apple에서 제품을 향상하는 데 도움이 됩니다.


세부사항 클릭이 아래같은 문구가 나옵니다.


APPLICATION NAME

cloudos



ERROR

authDidNotConnect-ValidateDidFail



DISMISS CALLBACK

function (){e.clearUserStateAndLogoutUser()}



TYPE

server



NETWORK INFORMATION

{"isOffline":false}



APP STATECHART

SC.Statechart:sc954

initialized: true

name: cloudos-statechart

current-states: [

validatingAuth.gettingReply.validateFailureWithoutUsableData

]

state-transition:

active: false

suspended: false

handling-event: false





BUILD NUMBER

1822Hotfix4



MASTERING NUMBER

1822Hotfix4



TIME

Wed Dec 26 2018 22:02:49 GMT+0900 (대한민국 표준시) (1545829369182)



HOST

www.icloud.com



USER AGENT

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763



ENVIRONMENT

PROD



CLOUDOS LOG

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Adding new link tag with href = '/system/cloudos/1822Hotfix4/ko-kr/stylesheet-packed.css'.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/language'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' is not loaded, loading now.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/language' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/language/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/language/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Removing old link tag with href = '/system/cloudos/1822Hotfix4/en-us/stylesheet-packed.css'.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudos_foundation/language'.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' has completed loading, invoking callbacks.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' is not loaded, loading now.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/springboard' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/springboard/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/springboard' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/springboard/1822Hotfix4/ko-kr/javascript.js'

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: CloudOS window is visible initially

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Loading localized strings and metrics

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: --> Request 1: GET to https://www.icloud.com/applications/newspublisher/current/info.json, headers: Content-Type=text/plain, body: (omitted)

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN initialize statechart

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN gotoState: __ROOT_STATE__

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: starting from current state: ---

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states before: ---

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: __ROOT_STATE__

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: loading

Wed, 26 Dec 2018 13:02:06 GMT: INFO: Trying to load font SFNSText

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states after: loading

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END gotoState: __ROOT_STATE__

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END initialize statechart

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Language check for CloudOS: null -> ko-kr. We WILL relocalize cloudOS.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: <-- Response 1: 200 (80ms), headers: accept-ranges=bytes, access-control-allow-origin=*, access-control-expose-headers=X-Apple-Request-UUID, Via, content-language=en-us, content-length=253, content-type=application/json, date=Wed, 26 Dec 2018 13:02:07 GMT, etag="fd-57a7edd310ac0", expires=Wed, 26 Dec 2018 13:07:06 GMT, strict-transport-security=max-age=31536000; includeSubDomains, x-apple-request-uuid=479b5230-5a87-4ebd-981d-77d57dfe0fce, x-cache=TCP_IMS_HIT from a173-223-227-181.deploy.akamaitechnologies.com (AkamaiGHost/9.5.0.2-23811872) (-), x-responding-instance=anton-apache:32604@mr11p26ic-hpaf11130101:9081:1ZA15 body: (omitted)

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Adding additional data for newspublisher

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: Since there is no account prefs yet, we will set the locale of “newspublisher” as en-us

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' finished loading.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudos_foundation/springboard'.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: SFNSText font is loaded

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN gotoState: validatingAuth

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: starting from current state: loading

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states before: loading

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: pivot state = __ROOT_STATE__

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: <-- exiting state: loading

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: validatingAuth

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: validatingAuth.gettingReply

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: validatingAuth.gettingReply.parsingReply

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate

Wed, 26 Dec 2018 13:02:06 GMT: DEBUG: --> Request 2: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=1822Hotfix4&clientId=18710F93-F572-4E38-B631-E26218513098&clientMasteringNumber=1822Hotfix4, headers: Content-Type=text/plain, body: (omitted)

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states after: validatingAuth.gettingReply.parsingReply

Wed, 26 Dec 2018 13:02:06 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END gotoState: validatingAuth

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: <-- Response 2: 0 (179ms), headers: body: (empty)

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: COS: invoking validateDidFail

Wed, 26 Dec 2018 13:02:07 GMT: WARN: validate call failed with 0 status code

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN sendEvent: 'resendLoginOrValidateRequest'

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: __ROOT_STATE__: will handle event 'resendLoginOrValidateRequest'

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: sending validate request again.

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: --> Request 3: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=1822Hotfix4&clientId=18710F93-F572-4E38-B631-E26218513098&clientMasteringNumber=1822Hotfix4, headers: Content-Type=text/plain, body: (omitted)

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END sendEvent: 'resendLoginOrValidateRequest'

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Validating Preferences

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Check if X-APPLE-WEB-ID can be created

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Creating the _usernameMonitorTimer

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: <-- Response 3: 0 (200ms), headers: body: (empty)

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: COS: invoking validateDidFail

Wed, 26 Dec 2018 13:02:07 GMT: WARN: validate call failed with 0 status code

Wed, 26 Dec 2018 13:02:07 GMT: WARN: Exceeded the maximum number of validate request attempts

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN sendEvent: 'authDidNotConnect'

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: validatingAuth.gettingReply.parsingReply: will handle event 'authDidNotConnect'

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: BEGIN gotoState: validatingAuth.gettingReply.validateFailureWithoutUsableData

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: starting from current state: validatingAuth.gettingReply.parsingReply

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states before: validatingAuth.gettingReply.parsingReply

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: pivot state = validatingAuth.gettingReply

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: <-- exiting state: validatingAuth.gettingReply.parsingReply

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: --> entering state: validatingAuth.gettingReply.validateFailureWithoutUsableData

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: current states after: validatingAuth.gettingReply.validateFailureWithoutUsableData

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END gotoState: validatingAuth.gettingReply.validateFailureWithoutUsableData

Wed, 26 Dec 2018 13:02:07 GMT: INFO: SC.Statechart<cloudos-statechart, sc954>: END sendEvent: 'authDidNotConnect'

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Validating Preferences

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Check if X-APPLE-WEB-ID can be created

Wed, 26 Dec 2018 13:02:07 GMT: DEBUG: Background View: Now starting one-second fast-FPS background performance evaluation.

Wed, 26 Dec 2018 13:02:08 GMT: DEBUG: Background View: Successfully completed one-second fast-FPS performance evaluation.

Wed, 26 Dec 2018 13:02:12 GMT: DEBUG: CloudOS window received blur event

Wed, 26 Dec 2018 13:02:15 GMT: DEBUG: Sending stats to feedbackws

Wed, 26 Dec 2018 13:02:15 GMT: DEBUG: --> Request 4: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)

Wed, 26 Dec 2018 13:02:15 GMT: DEBUG: <-- Response 4: 0 (121ms), headers: body: (empty)

Wed, 26 Dec 2018 13:02:15 GMT: WARN: Error sending stats to feedbackws

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/1822Hotfix4/cloudkit/error_catcher/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/1822Hotfix4/cloudkit/error_catcher/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/first_run'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: 'cloudkit/first_run' depends on 'coreweb/timezone_picker', loading dependency…

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Attempting to load 'coreweb/timezone_picker'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' is not loaded, loading now.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading CSS file in 'coreweb/timezone_picker' -> '/system/cloudos/1822Hotfix4/coreweb/timezone_picker/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/timezone_picker' -> '/system/cloudos/1822Hotfix4/coreweb/timezone_picker/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: 'cloudkit/first_run' depends on 'cloudkit/photo', loading dependency…

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/1822Hotfix4/cloudkit/photo/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/first_run' -> '/system/cloudos/1822Hotfix4/cloudkit/first_run/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/first_run' -> '/system/cloudos/1822Hotfix4/cloudkit/first_run/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/core_types'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/core_types' -> '/system/cloudos/1822Hotfix4/cloudkit/core_types/1822Hotfix4/en-us/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/1822Hotfix4/coreweb/date_formatter/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/alarms/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/alarms/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/sharing'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/sharing' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/sharing/1822Hotfix4/ko-kr/stylesheet.css'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/sharing' -> '/system/cloudos/1822Hotfix4/cloudos_foundation/sharing/1822Hotfix4/ko-kr/javascript-strings.js'

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'coreweb/timezone_picker'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' has completed loading, invoking callbacks.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/core_types' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/core_types' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/first_run' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudkit/first_run' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/sharing' finished loading.

Wed, 26 Dec 2018 13:02:17 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/sharing' was prefetched, not evaluating until needed.

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: CloudOS window received focus event

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.

Wed, 26 Dec 2018 13:02:49 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.




당일 애플 스토어 방문 시 애플 스토어의 맥에서 아이클라우드 로그인 시에는 정상 작동 되었습니다.. 제 컴퓨터에서 부족한 사양이 있을까요?

iPhone 7

게시일: 2018. 12. 26 오후 10:06

답글

비슷한 질문

댓글: 3
정렬 기준: 

소영288 님에게 답변 2018. 12. 28 오후 06:24

안녕하세요, 소영288님.


오류 로그에 대한 상세 분석은 어려운 점 양해 부탁드립니다.


Windows용 iCloud 앱 이용 및 icloud.com 웹사이트 이용 시 브라우저의 버전이나 호환성 관련하여 오류가 발생할 수 있습니다.


- Microsoft Windows 7 및 이후 버전

- Outlook 2007 및 이후 버전,

- iCloud.com, 책갈피의 경우 Internet Explorer 10 및 이후 버전, Firefox 30 및 이후 버전, Google Chrome 28 및 이후 버전 필요


최근에 Windows용 iCloud 7.9 버전 업데이트가 있었으니 최신 버전을 다운로드후 확인도 진행해 보시기 바랍니다.


Windows PC의 새 관리자 계정에서 확인도 진행해 보시기 바라며 동일하다면 해당 PC에 대한 점검이 필요할 수 있어 보입니다.


Windows용 iCloud 다운로드하기

https://support.apple.com/ko-kr/HT204283

답글

soyoung222 님에게 답변 2018. 12. 28 오후 06:47

안녕하세요, soyoung222님.


www.icloud.com 로그인의 경우 Microsoft Edge나 Chrome 브라우저를 이용하여 확인해 보시기 바랍니다.

Windows용 iCloud앱은 7.9 최신 버전을 설치한 후에 확인해 보시고요.


위에 안내드린 것처럼 새 관리자 계정을 생성한 후에도 동일하다면 Windows 10 재설치 등이 필요할 수 있어 보입니다.

답글

이 글타래는 시스템 또는 커뮤니티 팀에 의해 닫혔습니다. 도움이 된 게시물을 추천하거나 커뮤니티에서 추가 답변을 검색해 볼 수 있습니다.

아이클라우드 로그인 실패

Apple 지원 커뮤니티에 오신 것을 환영합니다
Apple 고객이 제품에 대해 서로 도움을 주는 포럼입니다. Apple 계정을 사용하여 시작해 보세요.