iCloud Drive does not sync for a particular account
Dear,
Recently, I bought a MacBook Pro 13 and I am having the problem below.
Symptom: iCloud Drive does not sync for my account, but it works well for other devices(iPhone, iPad, Window lab-top)
What I did
- When I looked for cases which is similar to these symptom in the web, there were some cases. But there was not solution with the cases.
- According to the recommendation of the apple staff, I waited for an indexing process which is conducted in a new device for 3 days. But the process was not a cause of my case.
- When I logged in iCloud service with another account, iCloud drive worked well. I confirmed this with my several accounts.
- I had just files of 15 GB in iCloud Drive. After backup the files, I removed all files in iCloud Drive of the account. I thought there could be a problem with my files. But it is still.
- When I login the account with other device(my wife's MacBook), the problem was still.
- Of course, I followed the instructions in apple website with regard to iCloud Drive. But they didn't work.
Please
I suspect this problem is with Catalina OS. This can be considered a data server or software problem and should be resolved quickly. I really hope this problem could be solved.
Thanks
MacBook Pro 13", macOS 10.15