AppleCare Coverage: Problem with Registration

Question

레벨 1

4 포인트

AppleCare Coverage: Problem with Registration

I bought an AppleCare plan for my Ipad and tried to register it but was unable to. I got an email saying it was registered and I would get proof of registration in 24-48 hours, but it's been about 11 days and I haven't received anything. I have tried to contact Apple for support but can't reach anyone (I made an appointment for a call but I only get a message recording saying they are busy). I tried to register the product again, but it wouldn't let me use the same Serial Number. How can I complete the registration or confirm that my product is registered? Where can I go for help with this problem?

iPad Pro

게시일: 2016. 9. 19 오전 09:33

답글

Answer 1

sweet

레벨 6

11,403 포인트

apeat 님에게 답변 2016. 9. 20 오후 12:39

Hi apeat:

If I were you, I would try calling Apple Support a couple more times. (080-333-4000)

I checked the Apple Support link and apparently you need to input your serial number to get support via email,

and since you mentioned you were having trouble with your serial number, I'm going to guess it's going to cause problems for you when you try to input it there as well.

In case you still want to try it, you can follow these steps...

Email Support

1. Click https://getsupport.apple.com

2. Click 확장

3. Click 하드웨어 보증 범위

4. Click AppleCare 등록하기

5. Click the 아니요. 계속. button.

6. You will get the following 2options (Phone & Email) . Click 이메일.

7. This is where they will ask you to input your serial number (일련 번호).

답글