My Apple ID for iTunes and iCloud in the iPad are different.

Question

레벨 1

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I have an iPad which was purchased in the USA.

When it was purchased, my Apple ID was originally created in conjunction with an iPhone and iPad.

As such, the Apple ID was created based upon a superseded email address, that is no longer active.

I also do not remember the password for the previous Apple ID.

Upon relocation to Korea, the iPhone was replaced by the Galaxy phone.

The iPad is currently being used with a new email address.

As a result, my Apple ID for iTunes in the iPad shows the latest primary email address.

However, my Apple ID for iCloud in the iPad still indicates the superseded email address.

How can I maintain one Apple ID for both iTunes and iCloud?

iPad, iOS 8.2

게시일: 2015. 3. 30 오후 09:52

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Answer 1

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레벨 6

11,391 포인트

Hi traffic49:

because you can't remember your old password and according to this link the process might require you to input your password,

I'm not sure how you would go about this.

You might want to check out the following discussion from the US Apple community site.

You might also want to try contacting customer support.

Phone: 080-333-4000 (if I remember correctly, you can choose English at the beginning of your call to connect to a English speaking rep).

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Answer 2

레벨 1

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Hi Sweet,

Thanks for your prompt response.

Your suggestion about the US Apple community site might provide a right solution to my problem.

I appreciate your help. Take care.

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